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Checklist
For owners

Made for changeover cleaners

Share your work.

Work through each section, tick what you've done, add a note where it helps, and send the owner a proper room-by-room report before the next guests arrive.

Or read the full checklist first

Ready? Let's fill it in.

Enter the contact details below, work through each section, and hit send. The owner will get an email with a link to view the full report. No account to create, nothing to set up. Just you, the checklist, and a clean property.

Website

Your details

Your name

The name the owner will see on the report, so make it a good one.

Your email address

If the owner replies to the report email, it'll come straight to you.

Owner's details

Owner's name

We'll put this in the greeting, so the email feels like it's really from you.

Owner's email address

This is where the report lands, so give it a double-check.

Property address

Full address and postcode, so there's no mistaking which property this is for.

The checklist

Work through each section. Tick what's done, mark anything not applicable, and add notes where it's useful.

Season Opening

For properties that close over winter, or go quiet between November and March. Do this before your first guests of the season.

73 items

Property Walkthrough 10 items

Not applicable

Check behind furniture and in wardrobe corners for mould growth Check all door handles and locks are working. Salt air corrodes metal fittings fast Look for evidence of mice or pest activity (droppings, chewed materials, nesting) Flush all toilets and check for leaks or slow fills Inspect window seals and sills for black mould (common in coastal properties left unheated) Open and close all windows. Check catches, hinges, and seals Run every tap (hot and cold) for several minutes to flush standing water Run the shower for five minutes. Check pressure, temperature, and drainage Test all light switches, lamps, and bulbs. Replace any that have failed over winter Walk every room. Check for signs of damp, mould, condensation, or musty smell

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Damp and Ventilation 6 items

Not applicable

Check extractor fans in kitchen and bathrooms are working Check gutters and downpipes are clear (storm debris from winter) Check under sinks for leaks or condensation damage Clean any mould from window frames, tile grout, and silicone seals Inspect loft space or roof void for damp, leaks, or wildlife damage Run dehumidifiers for 24 to 48 hours before deep cleaning begins

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Heating and Hot Water 5 items

Not applicable

If the property has a heat pump: confirm it's running and check filters If oil heating: check oil level and arrange delivery if needed Run hot water system and confirm it reaches temperature Switch heating system on and test all radiators. Bleed any that are cold at the top Test thermostat and timer settings. Reset for guest comfort

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Log Burner or Solid Fuel Appliance 7 items

Not applicable

Check fire rope seal around the door. Replace if compressed or crumbling Check the hearth area is clean and presentable Clean out firebox. Remove all ash and debris Confirm chimney has been swept (schedule annually, before the season if not done in autumn) Inspect glass panel for cracks Place operating instructions near the burner for guests Stock firewood and kindling. Provide firelighters and matches

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Deep Clean (Every Room) 14 items

Not applicable

Clean all mirrors and glass Clean all skirting boards, door frames, and light switches Clean under all beds Deep clean bathrooms: descale taps, showerheads, and glass screens. Scrub grout. Clean toilet including base and behind Deep clean kitchen: oven, hob, extractor hood and filters, fridge/freezer (defrost if needed), microwave, dishwasher, all surfaces and cupboard fronts Dust and wipe all surfaces, shelves, picture frames, lampshades Flip or rotate mattresses. Check mattress protectors are clean and intact Pull out appliances and clean behind and underneath Vacuum and clean all soft furnishings: sofas, cushions, curtains Vacuum or sweep all floors. Mop hard floors Wash all bedding, including pillows, duvets, and protectors (not just covers) Wash or dry clean all throws, blankets, and cushion covers Wash all windows inside and out (salt film builds up over winter on coastal properties) Wipe inside all wardrobes, drawers, and cupboards

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Outdoor Areas 7 items

Not applicable

Check BBQ is clean and functioning. Replace gas if applicable Check outdoor lighting is working Clean garden furniture. Check for salt corrosion or weather damage. Replace if needed Clear any garden waste or storm debris If hot tub: recommission, test water chemistry, clean filters, check cover condition Jet wash or scrub patio, decking, paths (algae and moss build up over winter) Sweep and clear entrance areas and boot rooms

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Compliance and Safety (STL Licence Requirements) 16 items

Not applicable

Check buildings insurance is current Check fire blanket is in the kitchen and accessible Check fire extinguisher is in date and accessible Check public liability insurance is current and covers the letting period Check portable appliance testing (PAT) labels are current on guest-accessible appliances If private water supply: confirm water has been tested and meets standards Confirm electrical installation condition report (EICR) is current (every 5 years) Confirm emergency exit routes are clear and signposted Confirm gas safety certificate is current (annual requirement) Confirm Legionella risk assessment is up to date Confirm STL licence number is shown on all booking platform listings Confirm STL licence number is displayed at the property Review fire safety risk assessment and update if anything has changed Test all carbon monoxide detectors and replace batteries Test all smoke alarms and replace batteries Update guest information pack: emergency numbers, property instructions, Wi-Fi details, local information

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Guest-Ready Presentation 8 items

Not applicable

Check iron and ironing board are clean and working Check vacuum or dustpan and brush for guest use is available and working Put out local information: walks, restaurants, tide times, recycling guidance Restock all consumables: toilet rolls, hand soap, washing-up liquid, dishwasher tablets, bin bags, kitchen roll Set out midge spray or repellent (essential from May onwards on the Moray coast) Take a final walkthrough photo set for your own records Provide fresh welcome basics: tea, coffee, sugar, milk (if your standard includes this) Place fresh flowers, a welcome note, or local treats if part of your presentation

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Regular Changeover Clean

The clean you do between every guest, and the one that protects your reviews.

68 items

Before You Start 6 items

Not applicable

Check for lost property. Set aside and notify owner Check previous guest has left. Note any issues: damage, mess, missing items Collect and strip all used bedding, towels, and tea towels Empty all bins (kitchen, bathroom, bedroom) and replace liners Load first wash or bag for laundry service Open windows for ventilation (weather permitting)

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Kitchen 13 items

Not applicable

Check freezer. Remove any guest items Clean extractor fan or hood filter if visibly greasy Clean fridge inside: shelves, drawers, door seals. Remove any guest food Clean hob, oven door, and microwave inside and out Clean microwave inside and out Clean sink and taps. Check plughole is clear Empty and clean toaster crumb tray Restock consumables: washing-up liquid, dishwasher tablets, bin bags, sponges Sweep and mop floor Wash all dishes or run dishwasher. Empty and put everything away Wipe down all cupboard fronts and handles Wipe kettle exterior. Descale if needed Wipe all worktops, splashbacks, and tiled areas

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Bathrooms 9 items

Not applicable

Check extractor fan is working Check grout and silicone seals for mould (address immediately on coastal properties) Clean bath or shower: walls, screen, tray, taps, and showerhead Clean floor including behind toilet and around edges Clean sink, taps, and mirror Clean toilet inside and out, including base, hinges, and behind Hang fresh towels and bath mat Restock toilet rolls, hand soap, and any toiletries you provide Wipe all surfaces, shelves, and cabinets

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Bedrooms 8 items

Not applicable

Check curtains or blinds are clean, hanging straight, and working Check mattress protector is clean. Replace if stained Check under the bed (lost property, dust, debris) Dust all surfaces: bedside tables, dressers, shelves, windowsills Empty and wipe inside wardrobes and drawers Make all beds with fresh, clean linen Vacuum or sweep floor, including under furniture and in corners Wipe mirrors and any glass

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Living Areas 8 items

Not applicable

Clean any glass tables or mirrors If log burner: clean out firebox, reset with kindling and firelighters Dust all surfaces, shelves, ornaments, and lampshades Mop hard floors Plump and arrange cushions and throws Check books, games, and DVDs are tidy and complete Vacuum all floors, rugs, and soft furnishings Wipe TV screen, remote controls, and any tech (guests notice sticky remotes)

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Utility and Entrance Areas 5 items

Not applicable

Check coat hooks and storage areas are clear and clean Clean shoe rack or mat area. Shake out or replace doormats Sweep and mop entrance hall or boot room Wipe front door, handle, and any glass panels If utility room: wipe down surfaces, clean washing machine drum (run a hot empty cycle periodically), clear lint filter on dryer

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Outdoor Quick Check 6 items

Not applicable

Check BBQ is clean and ready (if included) Empty outdoor bins if applicable If hot tub: test water, check chemical balance, wipe surround and steps, check cover Pick up any litter or debris from garden area Sweep patio or decking (sand, leaves, debris) Wipe down garden furniture and table

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Coastal-Specific Checks 5 items

Not applicable

In humid weather: check bathroom ceilings and window corners for early mould spots Check for damp or musty smell, especially in ground-floor rooms and wardrobes. Run dehumidifier if needed Check metal door handles and fixtures for salt corrosion. Wipe clean Check entrance area for sand tracking. Shake out mats or vacuum thoroughly Wipe salt film from external-facing windows if visible

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Safety and Presentation 8 items

Not applicable

Check all keys are present and in the right place (or confirm smart lock is working) Check welcome pack or information folder is complete and in place Confirm Wi-Fi is working Do a final walkthrough. Photograph each room for your records Lock up or reset key safe / smart lock for arriving guests Set heating to a comfortable arrival temperature Test carbon monoxide detector (press test button) Test smoke alarm (press test button)

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Season Closure

For properties that close for winter, or go quiet once the season winds down. Do this after your last guests of the season.

56 items

Full Changeover Clean Plus Deep Clean 14 items

Not applicable

Clean inside all wardrobes and bedroom drawers Clean all carpets or rugs (professional clean if needed) Clean tumble dryer filter and vent Clean inside all kitchen cupboards and drawers Clean all upholstery: sofas, armchairs, dining chairs Complete the full regular changeover clean (Section 2) first Deep clean all bathrooms: descale everything, treat grout, clean extractor fans Deep clean fridge and freezer. Defrost freezer if needed Deep clean oven, hob, and extractor hood (full degrease) Run dishwasher on hottest empty cycle with cleaner Run washing machine on hottest empty cycle with cleaner Vacuum mattresses. Apply mattress protectors if not already on Wash all windows inside and out Wash or dry clean all curtains, throws, and cushion covers

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Damp Prevention (Critical for Coastal Properties) 8 items

Not applicable

Check and clear all gutters and downpipes Ensure loft insulation is in good condition and no roof leaks are visible Check window seals and re-seal any gaps (wind-driven rain and salt spray will find them) Leave internal doors open to allow air circulation throughout the property Open trickle vents on windows (if fitted) Position dehumidifiers in the worst-affected rooms. Set to run on a humidistat if possible Remove or raise soft furnishings from direct contact with external walls Set heating to maintain minimum 10 to 12 degrees throughout winter (prevents condensation and pipe freezing)

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Plumbing and Water 4 items

Not applicable

Turn off and drain any outdoor taps If property will be unoccupied and unheated below 10 degrees: drain down the water system to prevent burst pipes If keeping water on: lag any exposed pipes in roof space, under floors, or in unheated areas If private water supply: arrange end-of-season water test if required

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Heating and Power 5 items

Not applicable

If log burner: arrange chimney sweep. Clean out firebox completely If oil heating: check oil level and fill before winter if needed (delivery can be slow in rural areas) Consider leaving a light on a timer for security Service boiler (annual service, ideally before winter) Set heating timer to maintain frost protection temperature

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Hot Tub (If Applicable) 5 items

Not applicable

Blow out pipework to remove standing water (prevents freeze damage) Clean shell, jets, and waterline Drain hot tub completely Remove, clean, and store filters Secure and cover. Check cover condition and replace if damaged

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Outdoor and Exterior 8 items

Not applicable

Check exterior paintwork and window frames for salt damage. Note any areas needing spring repair Check fences, gates, and paths for storm damage Clear all drains and gullies of leaves and debris Cut back any overhanging branches or vegetation before winter storms Secure any loose items that could blow in high winds Clean and store or cover BBQ Clean and store or cover garden furniture Jet wash or treat decking with anti-algae treatment before it gets slippery over winter

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Safety and Compliance 7 items

Not applicable

Check EICR expiry date and schedule renewal if needed Confirm STL licence is valid for next season. Note renewal date Confirm insurance policies cover the property while unoccupied (some policies have empty property clauses) Remove any perishable items from the property Renew gas safety certificate if due before next season Review Legionella risk assessment Set up periodic property checks: ask a neighbour, cleaner, or property manager to visit fortnightly to check for leaks, damp, pest entry, or storm damage

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

Inventory and Planning 5 items

Not applicable

File all paperwork: gas certs, EICR, insurance, PAT reports, water test results Do a full inventory check: crockery, cutlery, glassware, cookware, bedding, towels, electronics Note any maintenance or repair jobs for the winter (it's cheaper to schedule them now) Note anything that needs replacing before next season Photograph the property in its closed-down state for insurance records

Notes

Anything worth a mention? Something a little out of the ordinary, or just handled with extra care. This is the place to say so.

By submitting this form you're sending the owner an email with a link to view your completed checklist. Shipshape stores your submission securely. We don't use owner details for marketing without their consent.

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